Resources
You work tirelessly to support your volunteers…now let us support you!
Video Tutorials
These 5-10 minute tutorials will guide you through key features in setting up and using MSP.
Getting Started
18 videos
Overview
A bird's eye overview covering the basics of getting started with MSP.
Krista Kutz discusses how she implemented MSP at Old St. Pat's.
Ensure a smooth transition and learn the basics of MSP when taking over a database that has been set up by someone else. Click here for the companion guide.
Ministries
Learn how to define your ministries and configure their settings.
Covers the two methods you can use to label positions in a ministry.
Learn how to use titles to categorize volunteers (by gender, level, etc.).
Service Times
Learn how to create weekly, monthly, and yearly services.
Volunteers
Discusses how to manually add volunteers and set up their profiles.
Covers importing volunteers from an Excel spreadsheet, .csv or .txt file.
Learn how to synchronize MSP with your church management software.
Communicating with Volunteers
An overview of the most important aspects of the Web Terminal for use with the Web Terminal Setup Checklist.
Learn how to craft Announcements to reach your volunteers by email or text message.
Once your message is sent, use the Announcements pane to track sent emails and texts, follow up on polls and RSVPs, and print emails for those without internet access.
Scheduling Volunteers
An overview of how to create and distribute the schedule. You’ll learn about the scheduling cycle and the 4 scheduling methods available.
Learn how to set up teams to schedule volunteers together, and optionally how to rotate teams in fixed, repeating patterns.
Learn how to setup repeating and/or rotational assignments for volunteers using MSP.
Once you have created a schedule, learn how to leverage your schedule data to gain insights and ensure a fair distribution.
Discusses how to post a schedule on the web, and how to export for printing.
Additional Features
5 videos
Learn how to add notes or resources to services.
Discusses creating rosters of volunteer info to print or post online.
Learn how to track extra volunteer information by creating custom fields.
Learn how to setup and customize an online form to capture new volunteers.
Learn how to set up and use the Sign-in Kiosk to track attendance.
Videos for Volunteers and Leaders
5 videos
Designed for volunteers to learn how to use the Web Terminal.
Printable guide available as well!
Designed for volunteers to learn how to use the MSP app.
Printable guide available as well!
Explains the My Profile tab of the Web Terminal in more detail.
Designed for leaders to learn how to edit volunteer profiles, make changes to schedules, and communicate using Announcements. Click here for step-by-step articles for Leaders.
Designed for leaders to learn how to use the MSP app to edit volunteer profiles, make changes to schedules, and communicate using Announcements.
Join our next webinar
These online training sessions will take you step-by-step through different aspects of the program and include a live Q&A.
Scheduling in a web-based world
Join us for a comprehensive tour of the latest features in MSP 8.2! We’ll explore the newest web-based scheduling tools, including the new Administrators pane, the Families pane, and lightning-fast speeds for all users in the Web Terminal. Plus, learn about what’s in store for the future of MSP and get your questions answered during the live Q&A session. Don't miss out on this exciting opportunity to learn and grow with MSP!
May 17, 1:30 PM ET
Recorded Webinars
We record all our webinars, so if you can’t make it live or want to watch it again, you can find past presentations here!
Easter is coming up fast, and we’re here to help! Join us for a 30-minute presentation on tips for scheduling holidays in Ministry Scheduler Pro. We’ll cover best practices for scheduling volunteers, posting separate schedules for special services, communicating with volunteers, and more. Click here for notes.
Imagine scheduling without the hassle of digging through emails and notes to keep track of your volunteer preferences. Sound impossible? Ministry scheduling can be painless with the right tools! This 20-minute webinar will show you exactly how scheduling software like Ministry Scheduler Pro can help you reinvest the time you spend managing a schedule back into ministry. Get started with a 30-day free trial
Are you looking for an easier way to schedule, connect, and grow your ministries? Join us to see how Ministry Scheduler Pro can save you time and increase ministry participation.
Reduce stress this holiday season by getting those Christmas schedules ready months in advance!
Cut down the time you spend at your desk and increase the time you spend working alongside your volunteers! Watch this 15-minute webinar that outlines how to get started with web-based scheduling.
As a ministry scheduler, you face a special set of challenges. You must stay on top of volunteer changes and preferences, engage current and potential volunteers, and find the most efficient way of scheduling to meet your particular needs. Join us for a 15-minute webinar followed by Q&A to learn how Ministry Scheduler Pro can help you discover easier, time-saving methods to answer your own ministry scheduling challenges!
Every church has its own way of scheduling, and there is no one-size-fits-all solution. Join us to uncover how you can harness MSP to accommodate your unique scheduling needs. Whether that's using more than one scheduling method, managing different schedule lengths, or having more than one person involved in scheduling - you will not want to miss this webinar!
Have questions about changing service times, bringing on new volunteers and dealing with vacation dates? Register for this 30-minute presentation, followed by live Q&A, to learn best practices for updating schedules from one season to the next.
Join us for a 15-minute presentation where we’ll walk you through what’s new in MSP 8.1 and what it means for you and your volunteers, followed by a live Q&A!
Does your church offer services in different languages? Join this 30 minute live presentation to learn best practices when managing multilingual volunteers, including how to track and display information in a volunteer’s preferred language, and sending messages in various languages. Click here for notes or check out our step-by-step setup recommendations!

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Whether it’s been a while since you’ve created a schedule, or you’re adapting to the latest scheduling changes, this webinar will walk you through how to refresh your database and prepare for summer scheduling! Click here for notes or check out our other COVID-related resources!

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Join us to learn best practices for working with multiple admins and ministry leaders – including how to accommodate schedulers with differing access privileges, scheduling methods and schedule start/end dates. If more than one person manages MSP at your church, don’t miss this webinar! Click here for the handout.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Whether you are scheduling online services, scheduling limited capacity services, need to adjust your schedule for different ministries or services, or need to communicate new protocols, we will cover the top requested adjustments to scheduling and show you how MSP can help manage those changes while still making it easy to resume normal scheduling when the time comes. Click here for more information on using Unison.io to sign up and track service attendees.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Families are an integral part of any church community, but when it comes to ministry, scheduling volunteers with their loved ones can be challenging. Join us for an overview of MSP's "family-specific" features and learn how you can customize settings to fit your church's needs. You'll gain practical tips on scheduling siblings, babysitters and couples, as well as tricks for helping to manage families online through the Web Terminal.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Ministry Scheduler Pro 8 focuses on giving you and your volunteers a better approach to communication. This update includes some of our most requested tools for schedulers, such as a sent messages outbox, while also expanding features for volunteers. To learn how to take advantage of these exciting new features, join us for a 15-minute presentation where we’ll walk you through what’s new and what it means for you and your volunteers.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

What is it about Ministry Scheduler Pro that transforms scheduling? Join us for a 30 minute webinar that will walk you through the top 5 MSP features and how to use them to impact volunteering at your church! Whether you are new to MSP or have been scheduling for years, we will show you how to leverage MSP in ways that will jump-start your ministry.

"This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Join us as we walk through a scheduling cycle from start to finish. Topics include creating a schedule, filling it, and then sharing it with your volunteers. Whether you're creating your first schedule or need a refresher, this is the scheduling webinar for you! Click here for the handout mentioned in the video.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

If you are new to MSP, then this is the webinar for you! We will cover the basics of setting up your database and introduce you to MSP features that make scheduling easy. There will be a live Q&A at the end, so be sure to bring any questions you may have about the program.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

A new season can mean new volunteers, new service times and changes to ministries. Join us for tips on how to accommodate all three, as well as how you can get Ministry Leaders involved to help. During the 30-minute live presentation you’ll learn how to make changes to your MSP database with confidence.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Need an easy and accurate system to make sure you know who showed up to serve? Join us as we debut MSP's newest feature: the Sign-in Kiosk. We'll walk you through everything from setting up and managing the kiosk from a schedulers' perspective, to checking in as a volunteer, and generating reports and emails based on attendance.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Whether you have 100 volunteers or 1,000, managing them can be tricky. Join us for tips on saving time, getting organized and connecting with volunteers. This 30-minute presentation will show you how to easily accommodate individual preferences, track custom information, and leverage filters to target groups of volunteers.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Need an easy and accurate system to make sure you know who showed up to serve? Join us as we debut MSP's newest feature: the Sign-in Kiosk. We'll walk you through everything from setting up and managing the kiosk from a schedulers' perspective, to checking in as a volunteer, and generating reports and emails based on attendance.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Have questions about changing service times, bringing on new volunteers and dealing with vacation dates? Watch this recording to learn best practices for updating schedules from one season to the next.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Join us to discover new ways to personally connect with your volunteers online. During the webinar, we'll cover how you can personalize the Web Terminal, including updating the look and feel of the tabs, customizing which schedules / rosters volunteers can see, and leaving private notes for ministries.

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

Learn about how the Web Terminal helps churches grow ministry participation and reduce micromanagement!

This webinar presentation covers a previous version of MSP. New resources relevant to this topic may be available.

View all 25 Webinars
User Manual
This comprehensive guide covers all aspects of MSP. Search online and/or download and print it out so you have all the answers you need at your fingertips.
View MSP User Manual
Still have questions? Find answers with step-by-step instructions!
Chances are you aren’t the first person with your question, so we created a vast library of searchable answers to the questions we hear the most.
Search for solutions
Looking for a way to communicate with your entire church?
Discover Unison, a powerful churchwide communication tool.
Visit Unison website
Want to speak to a member of our team?
Call or email our support team! We are open 7am - 3pm PST, M-F.