Forgot Activation Code or Password

If you have forgotten the activation code or password for your MSP license or trial please enter your church’s primary contact email address below and then click the Send button. Your activation code will be emailed to you along with a link you can use to reset your administrator password if necessary. If you continue to have problems contact us.

Your MSP activation code has been mailed to $email along with a link you can use to reset your administrator password if necessary.

Frequently Asked Questions

Why am I getting a message that my email address doesn’t match any licenses in the MSP database?

The only email address that can reset an administrator password on an account is the primary contact email address. You can find that email address by opening an installation of the Administrator program, going to the Licensing pane on the left side, and looking for the “License Contact Email.”

What do I do if the primary contact email address is no longer in use and we don’t have access to that account?

Give us a call at (888) 622-0949 or email support@ministryschedulerpro.com and we’ll help you out!

Are there any requirements for what needs to be included in an administrator password?

Administrator passwords must be at least 8 characters long and include a number, a letter, and a symbol.

Want to speak to a member of our team?

Call or email our support team! We are open 7am - 3pm PST, M-F.

support@ministryschedulerpro.com

(888) 622-0949

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